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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Macy's account will not recognize browser Firefox.

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Macy's technical department states that in order to access my account to pay my bill online I need to change my Firefox browser.

Macy's technical department states that in order to access my account to pay my bill online I need to change my Firefox browser.

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Bug 1242306 - Users unable to login to Macy's; Access Denied: You don't have permission

Type about:config<enter> in the address bar. If a warning screen comes up, press the Be Careful button. At the top of the screen is a search bar.

Either of these makes Macy work: network.http.spdy.enabled = false network.http.spdy.enabled.v3-1 = false

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This page works for me on Firefox 49 on Windows 7:

https://www.macys.com/account/signin

The server is sending back this in the headers that precede the page (you can view headers in the Network Monitor tool if you like):

X-Firefox-Spdy: 3.1

But... I don't get any indication that it's causing a problem. So maybe it's a new issue.

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Hello to all

jscher2000 said

This page works for me on Firefox 49 on Windows 7: https://www.macys.com/account/signin

Confirm, works for me in win xp.

thank you