This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

on one email account when I delete an email it shows a RED X and a Line thru the Email but does not remove it to the delete file??

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó Renshaw

Renshaw
Renshaw
more options

Some other email accounts remove the email to the delete folder when I delete and they do not stay in the open email list. what do I do for the account that when I delete an email it shows a RED X and a Line thru the Email but does not remove it to the delete file??

Some other email accounts remove the email to the delete folder when I delete and they do not stay in the open email list. what do I do for the account that when I delete an email it shows a RED X and a Line thru the Email but does not remove it to the delete file??

Réiteach roghnaithe

That will be an IMAP-connected account. Have a look at the account settings, under Server settings and there are options for what happens when you delete. I think you'll find this one is set to "just mark it as deleted".

Read this answer in context 👍 2

All Replies (2)

Zenos
Zenos
more options

Réiteach Roghnaithe

That will be an IMAP-connected account. Have a look at the account settings, under Server settings and there are options for what happens when you delete. I think you'll find this one is set to "just mark it as deleted".

Renshaw
Renshaw Úinéir na ceiste
more options

Zenos

Thanks that solved my problem.

Bill