This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Each time thunderbird compacks my file things get lost or put into the wrong folder; such as incoming messages are put into the trash folder

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó user1121639

Liana
Liana
more options

Some income messages listed as downloading and don't come through on the inbox or anywhere else. . Other incoming messages are put into trash. Some messages are completely lost.

Some income messages listed as downloading and don't come through on the inbox or anywhere else. . Other incoming messages are put into trash. Some messages are completely lost.

All Replies (1)

user1121639
user1121639
more options

The first thing I suggest is checking the hard drive for errors.

You don't say if you are using Windows, Mac, Linux, or other.

I can give instructions for Windows, if you tell me which version of Windows you are using.