This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Facebook is now extremely slow using Firefox. No problem with Edge on same computer. This is very recent

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó FredMcD

more options

After opening Facebook on Firefox. It responds very slowly to paging down or up. Also when typing in a posting it takes a couple seconds for each letter to show up. You can actually get about 3 words typed before the first 2 letters show up. This does not happen on my Ipad or on this computer when using Edge as my browser. This problem is very recent and I have the most updated version of Firefox. Will there be a new update to fix this or should I just start using Edge as my browser?

After opening Facebook on Firefox. It responds very slowly to paging down or up. Also when typing in a posting it takes a couple seconds for each letter to show up. You can actually get about 3 words typed before the first 2 letters show up. This does not happen on my Ipad or on this computer when using Edge as my browser. This problem is very recent and I have the most updated version of Firefox. Will there be a new update to fix this or should I just start using Edge as my browser?

All Replies (1)

more options

What's your computer system and Firefox version?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding