This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

In unified view I can see all accounts but one.

  • 2 fhreagra
  • 2 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Flisp

Flisp
Flisp
more options

I have 6 mail-accounts in Thunderbird. All showing upp in the unified view BUT ONE! This one has in all respects I can find the exact same settings as some of the other accounts. It is one of several alias, same server, same domain, same port, same everything. I have tested to right click on the INBOX, an include this account i global search. In Tools > AccountSetting > Serversettings > Advanced "INBOX." is set as personal namespace. Any suggestions, someone?

I have 6 mail-accounts in Thunderbird. All showing upp in the unified view BUT ONE! This one has in all respects I can find the exact same settings as some of the other accounts. It is one of several alias, same server, same domain, same port, same everything. I have tested to right click on the INBOX, an include this account i global search. In Tools > AccountSetting > Serversettings > Advanced "INBOX." is set as personal namespace. Any suggestions, someone?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

On the toolbar > Help > Troubleshooting Information -> Show Folder button to display the profile in explorer or finder. Close Thunderbird

open the mail folder Delete the folder smart mailboxes in the mail folder. Restart Thunderbird.

That will force the recreation of the whole unified folder settings.

Flisp
Flisp Úinéir na ceiste
more options

Thanks Matt. It did, however, not solve the problem. The one account refuses to show up in the unified INBOX. I deleted every smart mailbox folder I could find on my computer. Thunderbird created a new smart mailbox folder on restart. With the exeption of Templates.msf all files have a size of 0 kB. For other users that want to try that solution: Once you have opened the Firefox profile folder you have to move upp to Roaming and then down again to Thunderbird > Profiles to find Thunderbirds mail folder.

Any other suggestions?

Athraithe ag Flisp ar