This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox is now claiming that my Google Hangouts is not secure, and I cannot understand why??

  • 2 fhreagra
  • 11 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó zlloyd1

zlloyd1
zlloyd1
more options

When I try to open Google Hangouts now, for some reason, I get this ignorant error:

"hangouts.google.com uses an invalid security certificate. The certificate is only valid for the following names: *.smartadserver.com, smartadserver.com Error code: SSL_ERROR_BAD_CERT_DOMAIN "

I have to say, I am getting sick and tired of Firefox deciding what I am an am not allowed to open.... Almost EVERY website I go to now is coming back with some ridiculous Firefox complaint, and it is TIRESOME. It is to the point now that I may have to change browsers because you idiots are so outrageously over secure that you cannot even surf the internet anymore!!

When I try to open Google Hangouts now, for some reason, I get this ignorant error: "hangouts.google.com uses an invalid security certificate. The certificate is only valid for the following names: *.smartadserver.com, smartadserver.com Error code: SSL_ERROR_BAD_CERT_DOMAIN " I have to say, I am getting sick and tired of Firefox deciding what I am an am not allowed to open.... Almost EVERY website I go to now is coming back with some ridiculous Firefox complaint, and it is TIRESOME. It is to the point now that I may have to change browsers because you idiots are so outrageously over secure that you cannot even surf the internet anymore!!

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I agree it's annoying to get certificate errors, but check out the details again:

zlloyd1 said

"hangouts.google.com uses an invalid security certificate. The certificate is only valid for the following names: *.smartadserver.com, smartadserver.com Error code: SSL_ERROR_BAD_CERT_DOMAIN "

Why on earth would a REAL Google site certificate list "smartadserver.com" in its domain list? It sounds like your connection is hijacked. Do you want assistance investigating that further?

zlloyd1
zlloyd1 Úinéir na ceiste
more options

No thank you, but I just removed the add-on from the Toolsmenu, and the got it back again.... In any case, I do not recognize smartadserver.com either, but I have heard that Google is under attack right now. Regardless, it is working now, but thanks for the offer of assistance!!