Get security error trying to access OneNote. No problem with Chrome. started after last Firefox update.
I can't log in to my OneNote or OneDrive account from Firefox. I have no problem when using Chrome so I know it's not problem with the Microsoft site. Firefox 52.1.2 OS is Vista
I believe there was a recent Firefox update that caused this. Copy of error message attached
Réiteach roghnaithe
Do you see this error message?
- SEC_ERROR_OCSP_INVALID_SIGNING_CERT
There seems to be something wrong on some Microsoft servers. Hopefully they fix this quickly on affected servers.
This looks like a problem with OCSP Stapling on the server because it works when I disable OCSP Stapling in Firefox.
- https://en.wikipedia.org/wiki/OCSP_Stapling
- https://blog.mozilla.org/security/2013/07/29/ocsp-stapling-in-firefox/
You can temporarily toggle this pref to false on the about:config page to disabling OCSP Stapling works for you. It is best to reset this pref via the right-click context menu to true once you are done with the this website.
- security.ssl.enable_ocsp_stapling = false
You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.
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Réiteach Roghnaithe
Do you see this error message?
- SEC_ERROR_OCSP_INVALID_SIGNING_CERT
There seems to be something wrong on some Microsoft servers. Hopefully they fix this quickly on affected servers.
This looks like a problem with OCSP Stapling on the server because it works when I disable OCSP Stapling in Firefox.
- https://en.wikipedia.org/wiki/OCSP_Stapling
- https://blog.mozilla.org/security/2013/07/29/ocsp-stapling-in-firefox/
You can temporarily toggle this pref to false on the about:config page to disabling OCSP Stapling works for you. It is best to reset this pref via the right-click context menu to true once you are done with the this website.
- security.ssl.enable_ocsp_stapling = false
You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.
Changing the flag from 'True' to 'False' allowed me to login to both OneNote and OneDrive. I then changed the flag back to 'True' and I could still access these sites, however when I restarted Firefox I could no longer access them so I changed the flag back to 'False'. Hopefully leaving it at 'False' won't cause a security issue.Thank you for your help, it's folks like you that have allowed me to continue using Firefox for years and years.
Athraithe ag Telstar ar
You can consider to create a user.js file in the profile folder to restore the true setting of the pref, so you would only do set the prefs once to false after a Firefox restart.
The user.js file is processed on every start of Firefox.
user_pref("security.ssl.enable_ocsp_stapling", true);
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox