This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I cant reply to emails - says the mail server sent an incorrect greeting: smtpin1.paradise.net.nz

  • 1 freagra
  • 3 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó user1121639

more options

I cant reply to my emails - there is a message that comes up saying; An Error occurred while sending mail: The mail server sent an incorrect greeting: smtpin1.paradise.net.nz:110

I cant reply to my emails - there is a message that comes up saying; An Error occurred while sending mail: The mail server sent an incorrect greeting: smtpin1.paradise.net.nz:110

All Replies (1)

more options

I think that you have set the wrong server name & settings for your e-mail provider in Thunderbird.

See the correct settings here: http://www.vodafone.co.nz/help/broadband-and-tv/vodafone-email-setup/

In Thunderbird: Right-click your account in the normal folder view of Thunderbird and choose Settings.

For incoming e-mail: Select "Server Settings" on the left side under your e-mail account, and the settings are on the right side.

For outgoing e-mail: Select "Outgoing Server (SMTP)" on the left side, then select the server you want on the right side. Click the "Edit" button to change the settings.