Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I am unable to open mail items that come in a spam report?

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó user01229325

VickyD
VickyD
more options

I have a junk folder, no spam folder. I suddenly started receiving a spam report about a month ago. It only shows a summary: From.....Subject......Size.....I am given no option to receive the actual email in my inbox.

Thank you for the help!

I have a junk folder, no spam folder. I suddenly started receiving a spam report about a month ago. It only shows a summary: From.....Subject......Size.....I am given no option to receive the actual email in my inbox. Thank you for the help!

All Replies (1)

user01229325
user01229325
more options

Thunderbird does not use Spam folders or even the word spam. Your email provider probably does if you are getting some kind of a report. Go to your providers webmail site and log into your account there. Check the spam folder there.