This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I want to eliminate the advertisements that come up at the top of my Email inbox.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Paul

jimbo12
jimbo12
more options

I used to have no adverts on my Email inbox list but now they have appeared and I want to get rid of them. BT say it is a Firefox issue not theirs.

I used to have no adverts on my Email inbox list but now they have appeared and I want to get rid of them. BT say it is a Firefox issue not theirs.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I have them as an ISP as well, so I think I know what you mean. The person at BT may not appreciate this issue or it is not covered in their script.

Do you mean the advertising that looks like an email header at the top of each folder? This is something that has been configured by the email service provider that BT is using to increase revenues from subscribers with revenue from advertising.

Whilst there are add-ons that may block adverts, this advertising may be immune to those tools, appearing as they do in the mailbox (but not quite as spam).