This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Hi. There seems no rhyme or reason to this but every time i open firefox, after a while the content of the tabs goes blank.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó cor-el

snodger
snodger
more options

i can still switch between tabs. I have tried everything I have found on the web to solve this problem but nothing works. FF is up to date. This was also happening before I downloaded shockwave. Usually i have 4 browsers open. 1 on my mail, 1 on a fave fishing site, 1 on fb and the other on twitch usually watching a stream but this happens if watching a stream or not. This is a new build with Win 10 home edition.

i can still switch between tabs. I have tried everything I have found on the web to solve this problem but nothing works. FF is up to date. This was also happening before I downloaded shockwave. Usually i have 4 browsers open. 1 on my mail, 1 on a fave fishing site, 1 on fb and the other on twitch usually watching a stream but this happens if watching a stream or not. This is a new build with Win 10 home edition.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can try to modify multi-process settings to see if this has effect.

  • set dom.ipc.processCount to 1 if it is currently set to a higher value (4)
  • disable multi-process windows in Firefox

You can disable multi-process windows in Firefox by setting these prefs to false on the about:config page.

  • browser.tabs.remote.autostart = false
  • browser.tabs.remote.autostart.2 = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.