Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't send emails SOMETIMES, getting message "Requested action not taken" mailbox unavailable."

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 9 views
  • Freagra is déanaí ó christ1

exumwalker
exumwalker
more options

I sometimes go to send an email with Thunderbird and I get the following message (see also attached image):

An error occured while sending mail. The mail server responded: Requested action not taken: mailbox unavailable Failure sending mail. Try again later. Please check the message recipient “exumwalker@earthlink.net” and try again. [OK]

If I go direction to my mail.com and try sending an email, it sends. If I save the email in my Drafts folder and wait for several hours or until the next day, it then will send fine.

I sometimes go to send an email with Thunderbird and I get the following message (see also attached image): An error occured while sending mail. The mail server responded: Requested action not taken: mailbox unavailable Failure sending mail. Try again later. Please check the message recipient “exumwalker@earthlink.net” and try again. [OK] If I go direction to my mail.com and try sending an email, it sends. If I save the email in my Drafts folder and wait for several hours or until the next day, it then will send fine.
Attached screenshots

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

This is could be a problem with the recipients email provider. You should talk to your email provider, only they can tell. By any means, this isn't a Thunderbird problem.

Webmail infrastructure is independent from POP/IMAP/SMTP servers. Therefore, if webmail works, this isn't an indication that there are no other problems.