Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Volume slider does not appear

more options

Hi, all of a sudden while watching video in html page I can only do mute/unmute but there is no volume slider to turn volume up/down. How to solve this? This problem exists also while using Chrome ... As shown in attachment I can pause/play video and speaking of volume only option is to mute/unmute - earlier there was a volume slider to change volume.

Hi, all of a sudden while watching video in html page I can only do mute/unmute but there is no volume slider to turn volume up/down. How to solve this? This problem exists also while using Chrome ... As shown in attachment I can pause/play video and speaking of volume only option is to mute/unmute - earlier there was a volume slider to change volume.
Attached screenshots

Athraithe ag boxikg ar

All Replies (4)

more options

Can you link to the page where this problem occurs? I guess if it only affects live videos, that may make it hard to troubleshoot.

more options

Maybe the player is too small and there is not enough room to show the slider.

How can try to right-click the player and open the Inspector. Click in the This Element section in the CSS Rules pane between the curly brackets {} and paste this CSS code: width: 400px;

more options

That happened suddenly and affected both Mozilla and Chrome (I did not try IE or Edge) and what is more interesting is that I have this problem on both computers, home desktop and business laptop. Maybe some update is the cause of this but which one I do not have a clue.

I found css related to slider ...

Athraithe ag boxikg ar

more options

Can you give an example link to a page with a problem player?