This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Update lost important add-on, how do I revert to save needed information?

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó Shadow110

Grayseven
Grayseven
more options

My speed dial add-on is now legacy. I have important but seldom used information on that speed dial that I can not get because the update killed it. How do I roll back the update so that I can get the information?

My speed dial add-on is now legacy. I have important but seldom used information on that speed dial that I can not get because the update killed it. How do I roll back the update so that I can get the information?

All Replies (1)

Shadow110
Shadow110
more options

Going back : unfortunately 56.0.2 is no longer safe to use for every day use, but 52.5.0 ESR is! It will continue to get security updates until May 2018, and you can download and install it from this page: https://www.mozilla.org/en-US/firefox/organizations/all/ Note : Legacy Extensions will be deleted or removed in any version update after May 2018.

You should make a backup of your Profile before going back and just because: https://support.mozilla.org/en-US/kb/back-and-restore-

Please let us know if this solved your issue or if need further assistance.