This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I want to upgrade our firefox from version 54.0.1 to the latest version v57.0. the OS is Windows 7 32-bit. after installing the v57.0, it doesnt start up!

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó FredMcD

hjafary
hjafary
more options

I want to upgrade our firefox from version 54.0.1 to the latest version v57.0. the OS is Windows 7 32-bit. after installing the v57.0, it doesnt start up! i see that a firefox process is started and running in taks manager\processes.

How can i upgrade our firefox version. Any suggestion is appreciated.

I want to upgrade our firefox from version 54.0.1 to the latest version v57.0. the OS is Windows 7 32-bit. after installing the v57.0, it doesnt start up! i see that a firefox process is started and running in taks manager\processes. How can i upgrade our firefox version. Any suggestion is appreciated.

All Replies (2)

Mkll
Mkll
more options

Try updating manually through the built-in updater -- 3 line menu >> (?) Help >> About Firefox.

Athraithe ag Mkll ar

FredMcD
FredMcD
more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}