This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How do I delete credit card auto fill Information for a individual site?

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó cor-el

more options

I've looked at a couple articles but have not found an answer to this yet, I have tried clearing cookies for the site, and deleting form history but it hasn't worked. My problem is that on some sites my credit card information is automatically filled in when I go to the site, there is no drop down menu that gives me different credit card options so I can't delete the card that way, the info is already there when I go to the site. But it is from an old credit card that I don't use anymore, so I need a way to delete that credit card info and get Firefox to save my new credit card info to that site. That is another thing, when I delete the old credit card info and enter the new info, Firefox doesn't save the new info. This is the main article I was talking about https://support.mozilla.org/en-US/questions/1095427 I tried what was suggested and it didn't work.

I've looked at a couple articles but have not found an answer to this yet, I have tried clearing cookies for the site, and deleting form history but it hasn't worked. My problem is that on some sites my credit card information is automatically filled in when I go to the site, there is no drop down menu that gives me different credit card options so I can't delete the card that way, the info is already there when I go to the site. But it is from an old credit card that I don't use anymore, so I need a way to delete that credit card info and get Firefox to save my new credit card info to that site. That is another thing, when I delete the old credit card info and enter the new info, Firefox doesn't save the new info. This is the main article I was talking about https://support.mozilla.org/en-US/questions/1095427 I tried what was suggested and it didn't work.

All Replies (3)

more options

I think the form filler has that data.

Type about:preferences#privacy<enter> in the address bar.

The button next to History, select Use Custom Settings.

Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History.

more options

Auto form fill is new to Firefox 57 and only ~ 20% of en-US users even have it installed; and from what I have read the CreditCard auto fill function isn't enabled for anyone in Fx57; only the en-US Beta pre-release version has that feature yet and in small numbers, at that.

Could it be that you have an old extension that provided that feature in the past?

more options

You can also try to clear that site's cookies.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.