This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Every damned website is untrusted? Give it a REST, FIREFOX!!?

  • 7 bhfreagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó cor-el

more options

Cannot use Firefox because every time I try to go to a website it tells me it is "Untrusted"!

Google play store is Untrusted? My bank is Untrusted?

Give it a rest!

Cannot use Firefox because every time I try to go to a website it tells me it is "Untrusted"! Google play store is Untrusted? My bank is Untrusted? Give it a rest!

All Replies (7)

more options

Sounds like your A/V is the problem here. Did you disable it to see what happens?

more options

No, this is a Firefox issue. My A/V not blocking the websites, Firefox is.

BTW, using Chrome, IE, and Orfox browsers, there is no problem. Only with Firefox.

This is why I uninstalled Firefox initially. Looks like I have to do it again. Too bad, cuz I used to like it.

more options
more options

In addition to the above - you could check to see if the time and date settings on your system are correct :

https://support.mozilla.org/en-US/kb/troubleshoot-time-errors-secure-websites

more options

Check the date and time and time zone in the clock on your computer.

You can click the "Advanced" button to expand this section and show extra details. If the certificate is not trusted because no issuer chain was provided (SEC_ERROR_UNKNOWN_ISSUER) then click the blue error message to expand this section and show the certificate chain. You can click "Copy text to clipboard" and paste this base64 encoded certificate chain text in a reply. That will allow us to details like the issuer of the certificate.

  • always be cautious when you get an 'Untrusted' error message
  • never create a permanent exception without investigating the cause and only use this to inspect the certificate
more options

As I said in the question, there is no issue when using other browsers. No way AV is problem.

more options

Can you provide the details I requested above by expanding the blue error code on the error page?