This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I uninstalled Firefox Nightly and lost all images downloaded to my phone with the browser, why?

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó Paul

starxheart
starxheart
more options

This happened when I uninstalled Firefox to install Nightly when regular Firefox started crashing a lot. I didn't think much of it at the time, but when I uninstalled Nightly when it was crashing constantly ANY image I downloaded to my phone while nightly was installed is GONE.

Completely erased from the folders. Re-downloading Nightly didn't fix it, though I didn't expect it would. Why does this happen? How can I fix it?

This happened when I uninstalled Firefox to install Nightly when regular Firefox started crashing a lot. I didn't think much of it at the time, but when I uninstalled Nightly when it was crashing constantly ANY image I downloaded to my phone while nightly was installed is GONE. Completely erased from the folders. Re-downloading Nightly didn't fix it, though I didn't expect it would. Why does this happen? How can I fix it?

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Unfortunately, I do not think you will be able to recover them. Data stored within the application will be deleted when the application is removed unless the files have been exported to another folder or SD card in your device.