This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

firefox is running but browser does not show up

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 58 views
  • Freagra is déanaí ó brons

more options

firefox is running but the browser does not open (Windows 10). Task manager shows that firefox is running. Firefox version 59.0.1 (64 bit). This happens occasionally. After running in safe mode firefox is back.

firefox is running but the browser does not open (Windows 10). Task manager shows that firefox is running. Firefox version 59.0.1 (64 bit). This happens occasionally. After running in safe mode firefox is back.

Réiteach roghnaithe

Hi, open Task Manager and End Task. Copy your profile out. https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data Go to uninstall and uninstall Firefox. If does not uninstall, End Task again. Use https://www.revouninstaller.com/revo_uninstaller_free_download.html to uninstall. Or can try installing over top. Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

then https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 1

All Replies (2)

more options

Réiteach Roghnaithe

Hi, open Task Manager and End Task. Copy your profile out. https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data Go to uninstall and uninstall Firefox. If does not uninstall, End Task again. Use https://www.revouninstaller.com/revo_uninstaller_free_download.html to uninstall. Or can try installing over top. Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

then https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

Please let us know if this solved your issue or if need further assistance.

more options

Thanks. Removed Firefox and reinstalled. Firefox up and running now. So far so good.