This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why does only the first message related to a copy rule work and following messages are blank?

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó Matt

more options

I have rules enabled to copy messages to local folders. If there are multiple messages related to a rule the first message is fine but any following messages are blank in the local folder. If I do a manual copy for each message from my inbox to a local folder it works fine. If I only have one message in my inbox per message rule the copy works great. I have checked and re-checked all settings and I don't see anything that would pertain to this issue.

I have rules enabled to copy messages to local folders. If there are multiple messages related to a rule the first message is fine but any following messages are blank in the local folder. If I do a manual copy for each message from my inbox to a local folder it works fine. If I only have one message in my inbox per message rule the copy works great. I have checked and re-checked all settings and I don't see anything that would pertain to this issue.

All Replies (1)

more options

try excluding your Thunderbird profile folders from on access scanning by your anti virus program.