This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why don't my Google search results show sponsored links?

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 83 views
  • Freagra is déanaí ó ellosailor

ellosailor
ellosailor
more options

Previously Google would show sponsored links with pictures at the top of the search results, they now appear momentarily and then disappear. This is annoying as I used to find them really useful. It only happens when using Firefox, if I use Google Chrome it works fine, so I'm thinking it might be a problem with FF. I've emptied al the history/caches etc but the problem persists. Any suggestions folks??

Previously Google would show sponsored links with pictures at the top of the search results, they now appear momentarily and then disappear. This is annoying as I used to find them really useful. It only happens when using Firefox, if I use Google Chrome it works fine, so I'm thinking it might be a problem with FF. I've emptied al the history/caches etc but the problem persists. Any suggestions folks??

Réiteach roghnaithe

Thanks jscher- it was Ghostery blocking the links. Sorted! Cheers

Read this answer in context 👍 0

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi ellosailor, if you see content load into a page and then disappear, perhaps one of your extensions is doing it?

Extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix should provide toolbar buttons to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site.

Testing in Firefox's Safe Mode: In its Safe Mode, Firefox temporarily deactivates ALL extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any difference?

ellosailor
ellosailor Úinéir na ceiste
more options

Réiteach Roghnaithe

Thanks jscher- it was Ghostery blocking the links. Sorted! Cheers