This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dúnadh an snáithe seo agus cuireadh sa chartlann é. Cuir ceist nua má tá cabhair uait.

Authorization Code Received & Entered, but says its wrong, why? Definitely Correct, as received in email, tried it 3 different times..

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó christ1

more options

I re-set my password and am trying to log in to FireFox Browser Sync on windows, it says it will send me an authorization code and to enter it, I received the code and entered the code exactly as received, and it says it's wrong. It's rejecting the authorization code I'm receiving from firefox by email, there's no question about it, I'm not making a mistake, entering it exactly as is, capital letters matching the way it was received in the email, even copy pasted it once, tried it 4 times and it keeps rejecting the authorization code it's emailing me...

Please help

I re-set my password and am trying to log in to FireFox Browser Sync on windows, it says it will send me an authorization code and to enter it, I received the code and entered the code exactly as received, and it says it's wrong. It's rejecting the authorization code I'm receiving from firefox by email, there's no question about it, I'm not making a mistake, entering it exactly as is, capital letters matching the way it was received in the email, even copy pasted it once, tried it 4 times and it keeps rejecting the authorization code it's emailing me... Please help

All Replies (1)

more options