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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I have enabled the master password, but when I start Firefox two boxes for entering the password appear.

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  • Freagra is déanaí ó Daryl_W

Daryl_W
Daryl_W
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When I start Firefox the prompt for the master password appears immediately, but the a few seconds later a second box appears directly over the first. I have learned to wait for the second prompt to appear and then cancel it and type the password in the first box, but either box will work. It is just annoying because the second box generally appears while I am in the process of typing the password in the first box which is why I now wait on the second box to appear before entering the password. This is on an HP Elitebook running Windows 7 Professional 64 bit.

When I start Firefox the prompt for the master password appears immediately, but the a few seconds later a second box appears directly over the first. I have learned to wait for the second prompt to appear and then cancel it and type the password in the first box, but either box will work. It is just annoying because the second box generally appears while I am in the process of typing the password in the first box which is why I now wait on the second box to appear before entering the password. This is on an HP Elitebook running Windows 7 Professional 64 bit.

All Replies (4)

tanod
tanod
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Try to re-open your Firefox in Safe Mode by going to Menu --> Help --> Restart with Add-on Disabled... And see if that solves the problem.

If the '2nd window' is gone, try to investigate and remove which add-on is causing it by turning it back on one-by-one.

Daryl_W
Daryl_W Úinéir na ceiste
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tanod, I restarted in Safe Mode and the 2nd password prompt still appears.

cor-el
cor-el
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Are you possibly using Sync and/or do the startup pages include websites for which you have stored a password?

Daryl_W
Daryl_W Úinéir na ceiste
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Yes, I do use sync. The startup page is the standard Firefox startup page.

Athraithe ag Daryl_W ar