Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why does firefox sync does not sync my bookmarks?

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó cor-el

MarcianoDB
MarcianoDB
more options

I've recently bought a new laptop. On my old laptop I used Firefox and synced my bookmarks. Now I login on my new laptop and try to sync the bookmarks from my old laptop but nothing shows up... Please help.

I've recently bought a new laptop. On my old laptop I used Firefox and synced my bookmarks. Now I login on my new laptop and try to sync the bookmarks from my old laptop but nothing shows up... Please help.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Maybe use a removable USB drive to transfer the bookmarks if you aren't able to do this via Sync. Note that Sync isn't meant to be used as a backup device, but merely to Sync personal data between connected devices.

For the bookmarks you can use a recent compressed .jsonlz4 backup in the backups in the bookmarkbackups folder or create a backup yourself.

  • Bookmarks -> Show All Bookmarks -> Import & Backup -> Restore

On Mac, Import & Backup is the third (star shaped) button on the toolbar in the Library.

If you want to use a USB drive then see:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:preferences page.