Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

problem migrating to new computer keeping POP account

  • 4 fhreagra
  • 1 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó andynic

andynic
andynic
more options

I did the following:

  1. Made sure that I was running the same version of Thunderbird on both computers, namely 60.6.1 64 bit
  2. Did not create an account on the new computer after installing Thunderbird.
  3. On the new computer, in /Users/username/Library, renamed the Thunderbird folder to ThunderbirdORIG
  4. Using a memory stick, transferred the Thunderbird folder to the new computer from OldComputer/Users/username/Library to NewComputer/Users/username/Library. (The username is the same on both computers).

When I start Thunderbird on the new computer it does not open my mail or calendar. It asks me to make a new account.

OS: on new computer Mac OS Mojave on old computer, Mac OS Sierra.

I use a POP account on the old computer and wish to continue that way on the new computer. I do not want to switch to IMAP,

Why does my method not work? How can I achieve my goal?

Thanks for your help. Andynic

I did the following: # Made sure that I was running the same version of Thunderbird on both computers, namely 60.6.1 64 bit # Did not create an account on the new computer after installing Thunderbird. # On the new computer, in /Users/username/Library, renamed the Thunderbird folder to ThunderbirdORIG # Using a memory stick, transferred the Thunderbird folder to the new computer from OldComputer/Users/username/Library to NewComputer/Users/username/Library. (The username is the same on both computers). When I start Thunderbird on the new computer it does not open my mail or calendar. It asks me to make a new account. OS: on new computer Mac OS Mojave on old computer, Mac OS Sierra. I use a POP account on the old computer and wish to continue that way on the new computer. I do not want to switch to IMAP, Why does my method not work? How can I achieve my goal? Thanks for your help. Andynic

Athraithe ag Matt ar

Réiteach roghnaithe

Hi Matt,

I get it. 

I copied the file without shutting down Thunderbird on the old computer, transferred it to the new, and when I started Thunderbird on the new, it is an image of what is on the old.

Thanks

Read this answer in context 👍 0

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

and was Thunderbird running while you did all this moving and copying? Usually when the result you have show is obtained on the the following is also true.

  • The entire Thunderbird folder from the library has not been copied
  • The Thunderbird folder has not been copied to replace the existing one

Or

  • Thunderbird was running and when closed replaced the path to the profile with the one it was actively using before the copy was completed.
andynic
andynic Úinéir na ceiste
more options

Hi Matt, Thank you for your reply. I'm afraid I am a bit confused as to what the state of things should be.

Concerning what I did, when the file was transferred from the old to the new computer, Thunderbird was not running on either.

On the old computer, Thunderbird was shutdown just prior to copying the file to the memory stick.

On the new computer. Thunderbird was not running during the copy operation.

andynic
andynic Úinéir na ceiste
more options

Réiteach Roghnaithe

Hi Matt,

I get it. 

I copied the file without shutting down Thunderbird on the old computer, transferred it to the new, and when I started Thunderbird on the new, it is an image of what is on the old.

Thanks

andynic
andynic Úinéir na ceiste
more options

I copied the file without shutting down Thunderbird on the old computer, transferred it to the new, and when I started Thunderbird on the new, it is an image of what is on the old.

Thanks