This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Unable to login to Git-Hub from firefox

more options

Hi, When I try to login to my GitHub account from firefox I am getting redirected to 'https://github.com/sessions/verified-device' which says that an authentication code has been sent to my email address. But I haven't received any emails. When this problem persisted for a second day, I decided to send a support request to git-hub and got a weird error (see screenshot attached). So I switched to chrome and tried to login. It worked like a charm. The login was successful right away.

Hi, When I try to login to my GitHub account from firefox I am getting redirected to 'https://github.com/sessions/verified-device' which says that an authentication code has been sent to my email address. But I haven't received any emails. When this problem persisted for a second day, I decided to send a support request to git-hub and got a weird error (see screenshot attached). So I switched to chrome and tried to login. It worked like a charm. The login was successful right away.
Attached screenshots

Réiteach roghnaithe

Try to make new profile via about:profiles and set it to default. If its working, export your bookmarks from the old profile and import them to the new profile.

Read this answer in context 👍 1

All Replies (2)

more options

Réiteach Roghnaithe

Try to make new profile via about:profiles and set it to default. If its working, export your bookmarks from the old profile and import them to the new profile.

more options

It worked! Thank you. Why would something like this happen in the first place? I probably will go back to chrome after this.