This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Windows 10 1903 Generic Text only print to file does not work correctly when printing a selection from Thunderbird email

  • 5 fhreagra
  • 1 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó kenlcarter

more options

When I select a portion of an email and try to print it to a text file using windows 10 generic text only printer, the text scrolls across the page with a few characters printed on each line before it continues 1 line down. This is seen when the file is opened with Windows notepad.

A test page for the printer prints correctly. A text file previously created in notepad also works correctly.

Any suggestions?

When I select a portion of an email and try to print it to a text file using windows 10 generic text only printer, the text scrolls across the page with a few characters printed on each line before it continues 1 line down. This is seen when the file is opened with Windows notepad. A test page for the printer prints correctly. A text file previously created in notepad also works correctly. Any suggestions?
Attached screenshots

All Replies (5)

more options

Do you see that when you print preview?

more options

Excellent question. I hadn't paid attention to that. However, the print preview looks normal but the actual text file still scrolls across the page.

more options

I suspect we are dealing with unicode V's ANSI issues here.

as a test, download notepadd++ and open the file with it. do you see the same thing?

more options

Basically the same thing. slightly different in that there are some vertical lines displayed which may be tab lines.

more options

So far the only work around is to copy the text and past into notepad and print to file from there. Of course I can just save the notepad file to my disk.

Clumsy. Doesn't answer why the print selection to text doesn't work correctly.

Oh well, somethings will just have to remain mysteries.