Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Copying from Firefox not available after computer restart

more options

I'm having problems with Firefox (v70.0 for Mac) not allowing me to copy text or links after a computer crash and restart. Does anyone else have this problem? The computer has been crashing about every 3 days, and after each restart I will run Firefox only to find that it will no longer allow copying of text or links. The Copy menu item in the Edit menu becomes greyed out and no selected text is copied. I can correct this by quitting Firefox and restarting; then the Copy menu item is available again and I can copy web page text. All other programs continue to provide copy functions even as Firefox is not able to copy. One other point. When I run Firefox after a computer crash it will bring up a page, then close it, then reopen the page. That is my reminder that I won't be able to copy items without first quitting. On the second time I run Firefox it only opens the initial page once.

I'm having problems with Firefox (v70.0 for Mac) not allowing me to copy text or links after a computer crash and restart. Does anyone else have this problem? The computer has been crashing about every 3 days, and after each restart I will run Firefox only to find that it will no longer allow copying of text or links. The Copy menu item in the Edit menu becomes greyed out and no selected text is copied. I can correct this by quitting Firefox and restarting; then the Copy menu item is available again and I can copy web page text. All other programs continue to provide copy functions even as Firefox is not able to copy. One other point. When I run Firefox after a computer crash it will bring up a page, then close it, then reopen the page. That is my reminder that I won't be able to copy items without first quitting. On the second time I run Firefox it only opens the initial page once.

All Replies (1)

more options