This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox opens multiple copies

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó cor-el

more options

I am on firefox 72.0.1, windows 10 ver 1903

Ever since the last update, about once a day when I try to start firefox my curser starts flashing. After a few minutes my explorer.exe restarts and I will have about 50 copies of firefox to close.

So now when it happens I try to open up task manager and kill the firefox.exe process but it doesn't do anything, the only thing to do is wait for explorer to crash and then close all the firefox windows. Next time this happens I will try restarting explorer.exe manually to see if I can stop it before it opens too many windows.

I highly down this is an addon problem, been running the same 2 for years.

I am on firefox 72.0.1, windows 10 ver 1903 Ever since the last update, about once a day when I try to start firefox my curser starts flashing. After a few minutes my explorer.exe restarts and I will have about 50 copies of firefox to close. So now when it happens I try to open up task manager and kill the firefox.exe process but it doesn't do anything, the only thing to do is wait for explorer to crash and then close all the firefox windows. Next time this happens I will try restarting explorer.exe manually to see if I can stop it before it opens too many windows. I highly down this is an addon problem, been running the same 2 for years.

All Replies (1)

more options

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.