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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

My home page is not showing the Top Sites or Highlights any longer even though they're toggled on. This happened after a forced restart of computer.

lisa30
lisa30
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My computer shut down after I tried to update Malware Bytes. After the restart, my Firefox home page doesn't pull/show the Top Sites or Highlights (won't even let me manually add). I ran a scan and computer s clean, no viruses and version is up to date. I even tried a refresh of Firefox, but same issue.

My computer shut down after I tried to update Malware Bytes. After the restart, my Firefox home page doesn't pull/show the Top Sites or Highlights (won't even let me manually add). I ran a scan and computer s clean, no viruses and version is up to date. I even tried a refresh of Firefox, but same issue.

Réiteach roghnaithe

Hello Lisa30,

Would you do this please :

Type in the address bar about:support and press Enter. Scroll all the way down to "Places Database" => Integrity, and click "Verify Integrity".

If that doesn't help, then on the "about:support" page scroll down to "Profile Folder" and click on "Open Folder".

With Firefox closed rename or remove any places.sqlite files in your profile folder (with Firefox closed)

Also see :

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Read this answer in context 👍 1

All Replies (5)

McCoy
McCoy
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Réiteach Roghnaithe

Hello Lisa30,

Would you do this please :

Type in the address bar about:support and press Enter. Scroll all the way down to "Places Database" => Integrity, and click "Verify Integrity".

If that doesn't help, then on the "about:support" page scroll down to "Profile Folder" and click on "Open Folder".

With Firefox closed rename or remove any places.sqlite files in your profile folder (with Firefox closed)

Also see :

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

lisa30
lisa30 Úinéir na ceiste
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Wonderful! It worked with the first step. Thank you kindly :)

McCoy
McCoy
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lisa30 said

Wonderful! It worked with the first step. Thank you kindly :)

    My pleasure - well done !

Mary
Mary
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After update 79 my top sites and highlights were not populating. This fix worked.

legendking99997777
legendking99997777
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McCoy said
Hello Lisa30, Would you do this please : Type in the address bar about:support and press Enter. Scroll all the way down to "Places Database" => Integrity, and click "Verify Integrity". If that doesn't help, then on the "about:support" page scroll down to "Profile Folder" and click on "Open Folder". With Firefox closed rename or remove any places.sqlite files in your profile folder (with Firefox closed) Also see : https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

thank you so mush the last step helped me thanksalot

Athraithe ag legendking99997777 ar