This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Screen sharing for Glance Technologies (aka Perk Labs) is blocked by some Firefox Privacy settings?

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó ARMAN KHAN

Quenchoo
Quenchoo
more options

My financial firm rep said they use Glance Technologies (aka Perk Labs) for screen sharing with their client devices. However, the screen sharing could not be made to work today with the rep on the phone, even though I unchecked the button in my Firefox Privacy settings for blocking popups. I am now wondering if some other Privacy settings in Firefox are known to create issues with Glance Technologies screen sharing. It would also be interesting to find out more generally about Firefox settings and screen sharing using other screen sharing technology firms.

My financial firm rep said they use Glance Technologies (aka Perk Labs) for screen sharing with their client devices. However, the screen sharing could not be made to work today with the rep on the phone, even though I unchecked the button in my Firefox Privacy settings for blocking popups. I am now wondering if some other Privacy settings in Firefox are known to create issues with Glance Technologies screen sharing. It would also be interesting to find out more generally about Firefox settings and screen sharing using other screen sharing technology firms.

Réiteach roghnaithe

hello Quenchoo,

follow the steps:

Enable the Screen Sharing Permission

  • On windows, right click the webpage and select View Page Info.
  • On a mac, hold the control key while clicking the webpage and select View Page Info. 
Go to the permissions tab where you will see a “Share the Screen” option.


Set that to “Use Default” instead of “Block”.

i have attached image for better understand .

tell me its help

Thank you and Regards,

Arman

Read this answer in context 👍 1

All Replies (1)

ARMAN KHAN
ARMAN KHAN
more options

Réiteach Roghnaithe

hello Quenchoo,

follow the steps:

Enable the Screen Sharing Permission

  • On windows, right click the webpage and select View Page Info.
  • On a mac, hold the control key while clicking the webpage and select View Page Info. 
Go to the permissions tab where you will see a “Share the Screen” option.


Set that to “Use Default” instead of “Block”.

i have attached image for better understand .

tell me its help

Thank you and Regards,

Arman