This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

emails

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó eh3000

eh3000
eh3000
more options

I don't really understand anything about profiles in Thunderbird, so here goes. I downloaded and installed Version 60 so I could use the importexport tools to move my emails from Windows Live Mail to Thunderbird. I set up a number of folders under Local Folders. I exported my Windows Live Mail then went to Firebird and spent a lot of time importing the emails into the desired folders. Everything looked good. Then I exited Thunderbird and when I started it again it updated to version 68 (even though I feel sure I set it to "ask before updating" or something similar) and was forced to create a new profile. Now all my emails that I painstakingly imported are not available, though they seem to be in the old profile. How can I get access under this new profile? Will this all happen again the next time there is an update to Firebird?

I don't really understand anything about profiles in Thunderbird, so here goes. I downloaded and installed Version 60 so I could use the importexport tools to move my emails from Windows Live Mail to Thunderbird. I set up a number of folders under Local Folders. I exported my Windows Live Mail then went to Firebird and spent a lot of time importing the emails into the desired folders. Everything looked good. Then I exited Thunderbird and when I started it again it updated to version 68 (even though I feel sure I set it to "ask before updating" or something similar) and was forced to create a new profile. Now all my emails that I painstakingly imported are not available, though they seem to be in the old profile. How can I get access under this new profile? Will this all happen again the next time there is an update to Firebird?

Réiteach roghnaithe

I guess this might help, you probably only need to force Thunderbird to use your old profile. See https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

You also did not need to use V60. There is a new import export tools for those after V60 when Paolo stopped updating his release.

https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng

Read this answer in context 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Réiteach Roghnaithe

I guess this might help, you probably only need to force Thunderbird to use your old profile. See https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

You also did not need to use V60. There is a new import export tools for those after V60 when Paolo stopped updating his release.

https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng

eh3000
eh3000 Úinéir na ceiste
more options

Thanks for your help. Everything is looking good now. Before, the only tool I was finding to import the emails was an old one I suppose because it would not load. Now, after using Live Mail for so long, I hope I can learn to use TB - LOL.