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Reset Windows PC, logged back in, bookmarks not synced.

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michaelrpfox97
michaelrpfox97
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Hi, So I recently reset my windows PC, logged back into my firefox account on it and my bookmarks aren't coming back, it's showing my desktop's bookmarks on my android phone (from before when I reset my PC), but the bookmarks aren't being transferred back to the actual bookmark toolbar on my desktop. I could manually copy and paste all the bookmarks from my phone but I think this would take quite a while.

I tried "connect to another device" but when I press "Scan" on my phone, aim it at the QR code on my desktop, it just says "Did you use the system camera? You must pair from within a Firefox app." from within firefox on android.

I just want to be able to get my bookmarks back on my desktop.

Thanks.

Hi, So I recently reset my windows PC, logged back into my firefox account on it and my bookmarks aren't coming back, it's showing my desktop's bookmarks on my android phone (from before when I reset my PC), but the bookmarks aren't being transferred back to the actual bookmark toolbar on my desktop. I could manually copy and paste all the bookmarks from my phone but I think this would take quite a while. I tried "connect to another device" but when I press "Scan" on my phone, aim it at the QR code on my desktop, it just says "Did you use the system camera? You must pair from within a Firefox app." from within firefox on android. I just want to be able to get my bookmarks back on my desktop. Thanks.

All Replies (5)

Paul
Paul
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Hi

Just to clarify, are any bookmarks coming across from your Android device?

michaelrpfox97
michaelrpfox97 Úinéir na ceiste
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Seburo said
Hi Just to clarify, are any bookmarks coming across from your Android device?

Synced tabs are coming across, just not bookmarks. On my mobile, the old desktop bookmarks show up under desktop bookmarks, but bookmarks on my mobile don't come across to the desktop, and the desktop bookmarks don't show up on mobile.

Paul
Paul
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Hi

Do you have bookmarks set as an item in the Firefox Sync settings?

michaelrpfox97
michaelrpfox97 Úinéir na ceiste
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Seburo said
Hi Do you have bookmarks set as an item in the Firefox Sync settings?

Yeah I do, I think the issue might be when I scan the QR code and it doesn't sync? I'm logged in on both devices with the same account so not too sure.

michaelrpfox97
michaelrpfox97 Úinéir na ceiste
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Still having the same issue- I checked and sync settings are enabled for bookmarks on my PC and phone.