This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Hotmail and Gmail Accounts in Thunderbird after upgrade to 78

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó svlad2009

more options

Both my email accounts working with version 68, now after auto upgrade to 78.2 neither works however my sky account and my yahoo account still working perfectly... any ideas thanks

Both my email accounts working with version 68, now after auto upgrade to 78.2 neither works however my sky account and my yahoo account still working perfectly... any ideas thanks

All Replies (3)

more options

Do you receive any error for those accounts? If not, try to remove the password saved for those accounts, restart and then when prompted insert the pass for those accounts. Will it work or will it show an error?

more options

There appears to be no response at all if I put my cursor over the inbox for either icon, I get the circular spinning "thinking about it" icon in the top left, with my gmail or hotmail account name next to it. I removed all the relevant saved passwords but after a relaunch im not asked to input passwords but the circular icon is still there for both accounts... Its almost as if it cant contact google or microsoft servers...

more options

I had pop3 Gmail on both versions (68 & 78.2.2) and all was fine. I have now also imap on a fresh install (on a different machine) and all is fine... I assume on your case that either profile is messed up or the settings are wrong... Try to change incoming settings to a fake server, restart, change again incoming server settings with those from Gmail help page, restart thunderbird again...