This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Scroll bar will not go away when mouse is connected to laptop

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó FredMcD

noah2038
noah2038
more options

I’m on macOS 10.15.6 and Firefox Browser 82.0.2. whenever I connect my Bluetooth mouse a scroll bar in a white area permanently appears on the right side of any window applicable as opposed to the usual grey oval that disappears after a period of inactivity with no border containing its travel area. This is a pretty small and purely cosmetic problem.

I’m on macOS 10.15.6 and Firefox Browser 82.0.2. whenever I connect my Bluetooth mouse a scroll bar in a white area permanently appears on the right side of any window applicable as opposed to the usual grey oval that disappears after a period of inactivity with no border containing its travel area. This is a pretty small and purely cosmetic problem.
Attached screenshots

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?