This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Send Tab from Firefox desktop to android devices doesn't work properly

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 26 views
  • Freagra is déanaí ó Harry

Harry
Harry
more options

I tried to use "Send tab to device" function between my Windows and Android phone. When I sent a tab from android device to PC, the new tab opened on PC immediately. But if I tried to send a tab from PC to android device, I couldn't get notification on my phone. New tabs ONLY appears when I tapped the "sync now" button mannually(see following picture), in fact I saw my account synced automatically on android every few minutes without any issue.

I use Firefox international account in China, the synchronization process is a bit slow, but it still works fine, so I don't why this "send tab to android device" function doesn't work normally? Note:Most of the time, I use cellular network on my phone.

I tried to use "Send tab to device" function between my Windows and Android phone. When I sent a tab from android device to PC, the new tab opened on PC immediately. But if I tried to send a tab from PC to android device, I couldn't get notification on my phone. New tabs ONLY appears when I tapped the "sync now" button mannually(see following picture), in fact I saw my account synced automatically on android every few minutes without any issue. I use Firefox international account in China, the synchronization process is a bit slow, but it still works fine, so I don't why this "send tab to android device" function doesn't work normally? ''Note:Most of the time, I use cellular network on my phone.''
Attached screenshots

All Replies (2)

Harry
Harry Úinéir na ceiste
more options

By searching in the community, I was able to find my sync log on PC, please take a look: https://pastebin.com/iQNHYUY1.

Although, I don't think it's a problem on my PC because by manual synchronizing on android, I was able to get new tabs. It seems the new tab information was already in the "Mozilla cloud".

Harry
Harry Úinéir na ceiste
more options

Does anyone know what to do? Any advice will be appreciated.