Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Very slow printing

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 7 views
  • Freagra is déanaí ó Jonathan Watt

Wimsey
Wimsey
more options

Printing from Firefox is really slow--2-3 minutes before the print menu appears, and then another minute before the printer actually goes to work. "Printing" to a .pdf file takes just a long before the file appears on the desktop.

The problem is uniform across all the websites I've tried it on.

I don't have the problem with Safari or Chrome.

Restarting Firefox with add-ons disabled makes no difference. Deleting the printer setting didn't help. Resetting all Firefox printer settings didn't help. Refreshing Firefox helped once, but only for the first print job after the refresh, then the problem reappeared.

This issue started fairly recently, maybe when Firefox v.84 appeared (?)

I'm using Firefox 84.0.2 and macOS Sierra 10.12.6 on a late 2012 iMac.

This problem does not show up in the family's MacBook Pros, which have the same version of Firefox, but newer OS versions.

I'm resistant to updating the OS, because too many of the apps I use regularly don't play nicely with the newer versions of macOS.

Help!

Thanks, Wimsey

Printing from Firefox is really slow--2-3 minutes before the print menu appears, and then another minute before the printer actually goes to work. "Printing" to a .pdf file takes just a long before the file appears on the desktop. The problem is uniform across all the websites I've tried it on. I don't have the problem with Safari or Chrome. Restarting Firefox with add-ons disabled makes no difference. Deleting the printer setting didn't help. Resetting all Firefox printer settings didn't help. Refreshing Firefox helped once, but only for the first print job after the refresh, then the problem reappeared. This issue started fairly recently, maybe when Firefox v.84 appeared (?) I'm using Firefox 84.0.2 and macOS Sierra 10.12.6 on a late 2012 iMac. This problem does not show up in the family's MacBook Pros, which have the same version of Firefox, but newer OS versions. I'm resistant to updating the OS, because too many of the apps I use regularly don't play nicely with the newer versions of macOS. Help! Thanks, Wimsey

All Replies (1)

Jonathan Watt
Jonathan Watt
more options

Hi Wimsey. This site is intended for helping end users with using Firefox, but what you're describing sounds like a bug. Would you mind reporting this over on the Mozilla issue tracker at https://bugzilla.mozilla.org/ where the developers would be better able to help you?