This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Trying to Move Profile to a new HD as Primary disk too full

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Toad-Hall

more options

Have read many of your support articles on how to store email files on a different HD but I am failing to move my email files to a different HD within same desktop. My computer's C drive is almost full while my D drive is fairly empty. My Thunderbird files are very large so I want to move them to the D drive and delete them from the C drive. I did the following: 1) Backed up profile file (after shutting down Thunderbird) by copying and pasting the profile file to new folder on the D drive. 2) Used the profile manager to create a new profile on the D drive 3) Copied the backup file to the profile folder on the D drive 4) Opened up the "Profile" file located on the C drive in the "AppData>Roaming>Thunderbird" folder. 5) Changed the Path line to the new profile on the D drive and saved it as a "Profile.ini" in the same location on the C drive (see copied in below) 6) Tried opening Thunderbird with two different results:

   - If I use the "default" Profile, Thunderbird opens but when I check the profile location it appears to be still located on the C drive - see copied below.
  -  If I open Thunderbird with the D drive profile, Thunderbird wants me to set up new email accounts which then appear to be located on the C drive.

++++++++++++++++++++++ PROFILE PAGE ++++++++++++++++++++++ [Install8216C80C92C4E828] Default=Profiles/h9oswna1.default Locked=2

[Profile2] Name=Default User IsRelative=0 Path=D:\EMAIL

[Profile2] Name=TedProfile IsRelative=0 Path=D:\EMAIL

[Profile0] Name=default IsRelative=2 Path=Profiles/h9oswna1.default Default=2

[General] StartWithLastProfile=2 Version=2

++++++++++++++++++ APPLICATION BASICS ++++++++++++++++++ Name Thunderbird Version 78.7.0 Build ID 20210126033722 Distribution ID Update Folder C:\ProgramData\Mozilla\updates\8216C80C92C4E828 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.7.0 OS Windows_NT 10.0 Application Binary C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe Profile Folder (Local drive) +++++++++++++++++++++++++ ABOUT PROFILES PAGE +++++++++++++++++++++++++ About Profiles This page helps you to manage your profiles. Each profile is a separate world which contains separate history, bookmarks, settings and add-ons. Profile: default This is the profile in use and it cannot be deleted. Default Profile yes Root Directory C:\Users\XPS-8930\AppData\Roaming\Thunderbird\Profiles\h9oswna1.default Local Directory C:\Users\XPS-8930\AppData\Local\Thunderbird\Profiles\h9oswna1.default

Profile: TedProfile Default Profile no Root Directory D:\EMAIL +++++++++++++++++++++++++++++++++++

Thank you so much. I have been working on this for 6 hours and just seem to be going in circles.

Have read many of your support articles on how to store email files on a different HD but I am failing to move my email files to a different HD within same desktop. My computer's C drive is almost full while my D drive is fairly empty. My Thunderbird files are very large so I want to move them to the D drive and delete them from the C drive. I did the following: 1) Backed up profile file (after shutting down Thunderbird) by copying and pasting the profile file to new folder on the D drive. 2) Used the profile manager to create a new profile on the D drive 3) Copied the backup file to the profile folder on the D drive 4) Opened up the "Profile" file located on the C drive in the "AppData>Roaming>Thunderbird" folder. 5) Changed the Path line to the new profile on the D drive and saved it as a "Profile.ini" in the same location on the C drive (see copied in below) 6) Tried opening Thunderbird with two different results: - If I use the "default" Profile, Thunderbird opens but when I check the profile location it appears to be still located on the C drive - see copied below. - If I open Thunderbird with the D drive profile, Thunderbird wants me to set up new email accounts which then appear to be located on the C drive. ++++++++++++++++++++++ PROFILE PAGE ++++++++++++++++++++++ [Install8216C80C92C4E828] Default=Profiles/h9oswna1.default Locked=2 [Profile2] Name=Default User IsRelative=0 Path=D:\EMAIL [Profile2] Name=TedProfile IsRelative=0 Path=D:\EMAIL [Profile0] Name=default IsRelative=2 Path=Profiles/h9oswna1.default Default=2 [General] StartWithLastProfile=2 Version=2 ++++++++++++++++++ APPLICATION BASICS ++++++++++++++++++ Name Thunderbird Version 78.7.0 Build ID 20210126033722 Distribution ID Update Folder C:\ProgramData\Mozilla\updates\8216C80C92C4E828 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.7.0 OS Windows_NT 10.0 Application Binary C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe Profile Folder (Local drive) +++++++++++++++++++++++++ ABOUT PROFILES PAGE +++++++++++++++++++++++++ About Profiles This page helps you to manage your profiles. Each profile is a separate world which contains separate history, bookmarks, settings and add-ons. Profile: default This is the profile in use and it cannot be deleted. Default Profile yes Root Directory C:\Users\XPS-8930\AppData\Roaming\Thunderbird\Profiles\h9oswna1.default Local Directory C:\Users\XPS-8930\AppData\Local\Thunderbird\Profiles\h9oswna1.default Profile: TedProfile Default Profile no Root Directory D:\EMAIL +++++++++++++++++++++++++++++++++++ Thank you so much. I have been working on this for 6 hours and just seem to be going in circles.

Réiteach roghnaithe

The 'Ted Profile' is not pointing to any profile, it is just pointing to an 'Email' folder. I do not know if you have anything in that 'Email' folder or what it contains at this moment.

If the D:\EMAIL folder is empty then follow Part 1 and then Part 2 below.

If the D:\EMAIL folder does not contain a 'h9oswna1.default' folder but contains other files then remove those files so Email folder is empty then follow Part 1 and then Part 2 below.

If the D:\EMAIL folder already contains just the copied profile folder called 'h9oswna1.default', so directory is D:\EMAIL\h9oswna1.default then jump to 'Part 2'.

Process: Part 1. Exit Thunderbird. Copy the Roaming\Thunderbird\Profiles\h9oswna1.default folder and paste it into the D:\EMAIL folder so it now says: D:\EMAIL\h9oswna1.default

Part 2. Start Thunderbird Help > TRoubleshooting Information Under 'Application Basics', near the bottom of list - click on 'about:profiles' which opens in a new tab click on 'Create a new Profile' Enter name eg: TED Default Click on 'Choose folder' Select the D:\EMAIL\h9oswna1.default folder

When happy click on 'Finish' to create profile. This automatically updates the 'profiles.ini' file. Profile will now be listed in the 'about: profiles' tab Below that new profile is a button - 'Set as default profile' - click on it. Then click on the 'Launch profile' button to open in a new window.

Close the original Thunderbird window.

Read this answer in context 👍 0

All Replies (1)

more options

Réiteach Roghnaithe

The 'Ted Profile' is not pointing to any profile, it is just pointing to an 'Email' folder. I do not know if you have anything in that 'Email' folder or what it contains at this moment.

If the D:\EMAIL folder is empty then follow Part 1 and then Part 2 below.

If the D:\EMAIL folder does not contain a 'h9oswna1.default' folder but contains other files then remove those files so Email folder is empty then follow Part 1 and then Part 2 below.

If the D:\EMAIL folder already contains just the copied profile folder called 'h9oswna1.default', so directory is D:\EMAIL\h9oswna1.default then jump to 'Part 2'.

Process: Part 1. Exit Thunderbird. Copy the Roaming\Thunderbird\Profiles\h9oswna1.default folder and paste it into the D:\EMAIL folder so it now says: D:\EMAIL\h9oswna1.default

Part 2. Start Thunderbird Help > TRoubleshooting Information Under 'Application Basics', near the bottom of list - click on 'about:profiles' which opens in a new tab click on 'Create a new Profile' Enter name eg: TED Default Click on 'Choose folder' Select the D:\EMAIL\h9oswna1.default folder

When happy click on 'Finish' to create profile. This automatically updates the 'profiles.ini' file. Profile will now be listed in the 'about: profiles' tab Below that new profile is a button - 'Set as default profile' - click on it. Then click on the 'Launch profile' button to open in a new window.

Close the original Thunderbird window.