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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't sign in to newly downloaded version

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Good Evening,

I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password because I used it to login here. I uninstalled it and reinstalled it on the new computer with no joy. What should I do? Also, I can login and out just fine with my old computer.

Thanks,

Leish

Good Evening, I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password because I used it to login here. I uninstalled it and reinstalled it on the new computer with no joy. What should I do? Also, I can login and out just fine with my old computer. Thanks, Leish

Réiteach roghnaithe

hmm? are you speaking of the FireFox account used for syncing?

if so, try logging out of it from the old computer. then try the new one again.

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All Replies (3)

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Réiteach Roghnaithe

hmm? are you speaking of the FireFox account used for syncing?

if so, try logging out of it from the old computer. then try the new one again.

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I signed off all of my accounts and it worked. Then I signed back in and worked normally. So, strange but it worked. Thanks...

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you're welcome!