This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Keep messages grouped by thread, when the parent has been archived?

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó kb

more options

I am receiving a large number of automated messages that would profit greatly from threading, but they are not threaded, after I archive the parent message, see screenshot.

Is there some way to keep these threads together, after the original message has been archived?

The JIRA of the same thread all have the "In-Reply-To" header and "References" header set to the root message.

Keeping the root messages in my inbox is not viable; There would simply be too many.

I am receiving a large number of automated messages that would profit greatly from threading, but they are not threaded, after I archive the parent message, see screenshot. Is there some way to keep these threads together, after the original message has been archived? The JIRA of the same thread all have the "In-Reply-To" header and "References" header set to the root message. Keeping the root messages in my inbox is not viable; There would simply be too many.
Attached screenshots

All Replies (2)

more options

without the parent the threading is broken as they are all peers, although replies to those would thread.

Right clicking and selecting view in conversation will display the threaded conversation.

There are some hidden preferences for Threading, but I do not know if they will get you what you want. This article basically tells you how to not do what you want, but documents the settings. http://kb.mozillazine.org/Mail.thread_without_re

more options

Matt said

http://kb.mozillazine.org/Mail.thread_without_re

Already tried those; They don't change the behavior.

The issue is mainly that such notification emails heavily clutter the Inbox, so being able to view them as a thread (Ctrl+Shift+O) is a useful feature, but the larger issue is keeping the Inbox organized.

The end result is that active discussions are compacted into a single thread, and hard to find between all the notifications, significantly impacting workflows.