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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Settings Locked by PublicFox

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When I click of the Settings in Tools I get a screen with PublicFox asking for a password. Some time ago I saved a password with the note of "lock firefox options", but that does not work. How do I unlock Settings?? This is a critical problem.

When I click of the Settings in Tools I get a screen with PublicFox asking for a password. Some time ago I saved a password with the note of "lock firefox options", but that does not work. How do I unlock Settings?? This is a critical problem.

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You can start Firefox in Troubleshoot Mode to be able to access the settings and possibly uninstall this extension.

  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window