This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Thunderbird database won't delete

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó Matt

more options

Thunderbird stopped downloading new messages last Friday, inbox constantly spins. After a long search I got to the database file that needs to be deleted, but when I try that the computer says the file is in use and countermands the delete. I also went into the program and found profiles and tried to fix the inbox, but it is empty and the inbox still spins. If I could export my contact list I would uninstall the program and start again. Thanks for any help.

Thunderbird stopped downloading new messages last Friday, inbox constantly spins. After a long search I got to the database file that needs to be deleted, but when I try that the computer says the file is in use and countermands the delete. I also went into the program and found profiles and tried to fix the inbox, but it is empty and the inbox still spins. If I could export my contact list I would uninstall the program and start again. Thanks for any help.

All Replies (1)

more options

have you tried rebooting your computer and then removing the file you apparently want to remove before you try and open Thunderbird?