This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

mail folder retrieval

  • 2 fhreagra
  • 2 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó soukisb

more options

Hello, i changed my account properties and as a result all mails from previous years mailbox folders were deleted. I log in to my Thunderbird profile and see that the erased mail folders are still there in a Folder i made previously, called Local Folders. There are still in a previous user profile i kept. Is there a way to import these mail folders to my current profile? Bear in mind they are from 3gb to 5gb. I am attaching an image with my previous profile and the various folders i want to retrieve from it, and my current thunderbird mail folders that are empty (the ones in Local Folders Directory, that is) Thanks Achilles

Hello, i changed my account properties and as a result all mails from previous years mailbox folders were deleted. I log in to my Thunderbird profile and see that the erased mail folders are still there in a Folder i made previously, called Local Folders. There are still in a previous user profile i kept. Is there a way to import these mail folders to my current profile? Bear in mind they are from 3gb to 5gb. I am attaching an image with my previous profile and the various folders i want to retrieve from it, and my current thunderbird mail folders that are empty (the ones in Local Folders Directory, that is) Thanks Achilles
Attached screenshots

All Replies (2)

more options

"i changed my account properties "

Changed what to what? my guess is it is another failed attempt to change the account directory. But really you have to say what you did.

more options

Hey Matt, what i meant was i changed how long does thunderbird keep saved mails. It was set to "never delete" and i changed it to |delete after 3 days. As a result, 3 days later all my mail folders were empty (trash folder was empty also). I have not compacted or permanently deleted them, though, when prompted from the program. Thanks Achilles