This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

does not delete data when exiting the program

  • 7 bhfreagra
  • 1 leis an bhfadhb seo
  • 13 views
  • Freagra is déanaí ó TyDraniu

more options

Hi. Why, when I manually delete data (cookies, data, history), it deletes it thoroughly, and when the delete option is active when closing the program, it does not delete all data? The settings for manual and automatic options are the same. As a user, I didn't realize Mozilla was telling the truth. R.G. Daniel

Hi. Why, when I manually delete data (cookies, data, history), it deletes it thoroughly, and when the delete option is active when closing the program, it does not delete all data? The settings for manual and automatic options are the same. As a user, I didn't realize Mozilla was telling the truth. R.G. Daniel

All Replies (7)

more options

Hi

What makes you think that data is not being erased when you use the exit button?

more options

The wp.pl website pages have a click counter. When I manually delete data, I can click again as if I hadn't done it before. Unfortunately, after closing FireFOx and reopening it, automatic removal doesn't work. The wp.pl website counter knows that I have already been here. The conclusion is that some data is not deleted, despite the same set of the same data scope for deletion. I discovered this on FireFox Android . Daniel

more options

Hi

Whereabouts on the page can I find that counter...?

more options

Hi. You need to enter the press article by clicking on the photo with the title Most articles have a rating at the top of the vote. The wp.pl website has statistics in this way.

more options

Are you using the Quit (Zakończ) menu option?

more options

I do not use the end command on my phone. And I don't know anyone except you who does it through a command. Move your thumb to the game and exit the program.

more options

But that doesn't trigger real exit with a cleaning procedure. On Android it just sends an app to background and let the OS to decide, what to close. You have to choose the Quit command literally.