Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Problems logging into PayPal from retail site to pay.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó Paul

more options

When I am on Firefox browser (my phone browser) on a retail site & trying to complete a payment, when I click the "PayPal" button, I am not taken directly to PayPal anymore like I used to be to complete the purchase. Instead I am just taken to the Firefox home page where I can open new windows,etc. This is a huge problem, as I most often use PayPal to pay for things & credit cards aren't always accepted for overseas purchases, while PayPal is. What can I do to fix this? I love Firefox, but if I can't fix this I may have to switch browsers.

Carla Botiller ... ...


edited email and phone# from public and search/spam bots view on this community forum.

When I am on Firefox browser (my phone browser) on a retail site & trying to complete a payment, when I click the "PayPal" button, I am not taken directly to PayPal anymore like I used to be to complete the purchase. Instead I am just taken to the Firefox home page where I can open new windows,etc. This is a huge problem, as I most often use PayPal to pay for things & credit cards aren't always accepted for overseas purchases, while PayPal is. What can I do to fix this? I love Firefox, but if I can't fix this I may have to switch browsers. Carla Botiller ... ... edited email and phone# from public and search/spam bots view on this community forum.

Athraithe ag James ar

All Replies (1)

more options

Hi Carla

What level of enhanced tracking protection do you have set?