This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How can I stop ad blockers?

  • 4 fhreagra
  • 1 leis an bhfadhb seo
  • 16 views
  • Freagra is déanaí ó cor-el

dkdabillo
dkdabillo
more options

I have firefox as browser on my PC, I am trying to leave reviews on a couple items and each time it doesn't let me saying "Please disable any ad blockers, which can prevent successful review submission.". 

I am not great with computers, so please be very detailed in how to get it to allow me to review. 

Thanks
I have firefox as browser on my PC, I am trying to leave reviews on a couple items and each time it doesn't let me saying "Please disable any ad blockers, which can prevent successful review submission.". I am not great with computers, so please be very detailed in how to get it to allow me to review. Thanks

All Replies (4)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

You should be able to turn off ad-blocker for the site your are on. see screenshot What site are you trying to do reviews on? Let us try to replicate your issue.

Athraithe ag jonzn4SUSE ar

FredMcD
FredMcD
more options

Load the web page. After the page is loaded, click the AdBlock icon. Now select Disable on <website>. After, reload the page.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

It would help if we knew which ad-blocker you are using.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Could be a problem with DuckDuckGo Privacy Essentials.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for relevant-looking messages about blocked content.