This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox account password

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó AgnesRM

billchris.anstead
billchris.anstead
more options

Whilst updating/checking my list of user names and passwords I find that my record shows a 12 digit password for my Firefox account. However, I see when accessing my account that there is a 18 digit password created in 2018. I can find no record of having set this up. I have not had to use it since the browser opens automatically. So I need to reset my password in case I need to use it. But I note this might remove all my bookmarks and password records unless I have a recovery code. But to obtain this code I need to enter my password, which I do not have! Must I risk having to re-establish all my bookmarks and passwords or is there an alternative solution Many thanks

Whilst updating/checking my list of user names and passwords I find that my record shows a 12 digit password for my Firefox account. However, I see when accessing my account that there is a 18 digit password created in 2018. I can find no record of having set this up. I have not had to use it since the browser opens automatically. So I need to reset my password in case I need to use it. But I note this might remove all my bookmarks and password records unless I have a recovery code. But to obtain this code I need to enter my password, which I do not have! Must I risk having to re-establish all my bookmarks and passwords or is there an alternative solution Many thanks

All Replies (1)

AgnesRM
AgnesRM
more options

Firefox account is not required for using the Firefox browser. As you say, the browser just opens. A Firefox account lets you post to the support forum, and can be used to save/sync your bookmarks and saved passwords between multiple devices. If you have not used the Sync function you can probably just ignore that old password.