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cannot play video content from either tubitv.com or netflix.com

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  • Freagra is déanaí ó d.l.briggs

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I get the message "Oops. Your browser is no longer support..." from tubitv.com and the error message "We are having troubling playing Netfix. Please make sure you are using the latest....Error Code: F7701-1003" from NetFlix.

Is this an issue with Firefox?

It seems to work fine with Edge. I have not tried with any other browsers.

Thanks

I get the message "Oops. Your browser is no longer support..." from tubitv.com and the error message "We are having troubling playing Netfix. Please make sure you are using the latest....Error Code: F7701-1003" from NetFlix. Is this an issue with Firefox? It seems to work fine with Edge. I have not tried with any other browsers. Thanks
Attached screenshots

All Replies (4)

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Make sure you have the latest Widevine version (4.10.2391.0).

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.

more options

The error "can't find profile directory" gets thrown in this code and i am not sure how to correct it.


/* This Source Code Form is subject to the terms of the Mozilla Public

* License, v. 2.0. If a copy of the MPL was not distributed with this
* file, You can obtain one at http://mozilla.org/MPL/2.0/. */

// Enables logging and shorter save intervals. const debugMode = false;

// Delay when a change is made to when the file is saved. // 30 seconds normally, or 3 seconds for testing const WRITE_DELAY_MS = (debugMode ? 3 : 30) * 1000;

const XULSTORE_CID = Components.ID("{6f46b6f4-c8b1-4bd4-a4fa-9ebbed0753ea}"); const STOREDB_FILENAME = "xulstore.json";

cpnst Services = globalThis.Services || ChromeUtils.import("resource://gre/modules/Services.jsm").Services; const { ComponentUtils } = ChromeUtils.import(

 "resource://gre/modules/ComponentUtils.jsm"

);

ChromeUtils.defineModuleGetter(this, "OS", "resource://gre/modules/osfile.jsm");

function XULStore() {

 if (!Services.appinfo.inSafeMode) {
   this.load();
 }

}

XULStore.prototype = {

 classID: XULSTORE_CID,
 QueryInterface: ChromeUtils.generateQI([
   "nsIObserver",
   "nsIXULStore",
   "nsISupportsWeakReference",
 ]),
 _xpcom_factory: ComponentUtils.generateSingletonFactory(XULStore),
 /* ---------- private members ---------- */
 /*
  * The format of _data is _data[docuri][elementid][attribute]. For example:
  *  {
  *      "chrome://blah/foo.xul" : {
  *                                    "main-window" : { aaa : 1, bbb : "c" },
  *                                    "barColumn"   : { ddd : 9, eee : "f" },
  *                                },
  *
  *      "chrome://foopy/b.xul" :  { ... },
  *      ...
  *  }
  */
 _data: {},
 _storeFile: null,
 _needsSaving: false,
 _saveAllowed: true,
 _writeTimer: Cc["@mozilla.org/timer;1"].createInstance(Ci.nsITimer),
 load() {
   Services.obs.addObserver(this, "profile-before-change", true);
   try {
     this._storeFile = Services.dirsvc.get("ProfD", Ci.nsIFile);
   } catch (ex) {
     try {
       this._storeFile = Services.dirsvc.get("ProfDS", Ci.nsIFile);
     } catch (ex) {
       throw new Error("Can't find profile directory.");
     }
   }
   this._storeFile.append(STOREDB_FILENAME);
   this.readFile();
 },
 observe(subject, topic, data) {
   this.writeFile();
   if (topic == "profile-before-change") {
     this._saveAllowed = false;
   }
 },
 /*
  * Internal function for logging debug messages to the Error Console window
  */
 log(message) {
   if (!debugMode) {
     return;
   }
   console.log("XULStore: " + message);
 },
 readFile() {
   try {
     this._data = JSON.parse(Cu.readUTF8File(this._storeFile));
   } catch (e) {
     this.log("Error reading JSON: " + e);
     // This exception could mean that the file didn't exist.
     // We'll just ignore the error and start with a blank slate.
   }
 },
 async writeFile() {
   if (!this._needsSaving) {
     return;
   }
   this._needsSaving = false;
   this.log("Writing to xulstore.json");
   try {
     let data = JSON.stringify(this._data);
     let encoder = new TextEncoder();
     data = encoder.encode(data);
     await OS.File.writeAtomic(this._storeFile.path, data, {
       tmpPath: this._storeFile.path + ".tmp",
     });
   } catch (e) {
     this.log("Failed to write xulstore.json: " + e);
     throw e;
   }
 },
 markAsChanged() {
   if (this._needsSaving || !this._storeFile) {
     return;
   }
   // Don't write the file more than once every 30 seconds.
   this._needsSaving = true;
   this._writeTimer.init(this, WRITE_DELAY_MS, Ci.nsITimer.TYPE_ONE_SHOT);
 },
 /* ---------- interface implementation ---------- */
 persist(node, attr) {
   if (!node.id) {
     throw new Error("Node without ID passed into persist()");
   }
   const uri = node.ownerDocument.documentURI;
   const value = node.getAttribute(attr);
   if (node.localName == "window") {
     this.log("Persisting attributes to windows is handled by AppWindow.");
     return;
   }
   // See Bug 1476680 - we could drop the `hasValue` check so that
   // any time there's an empty attribute it gets removed from the
   // store. Since this is copying behavior from document.persist,
   // callers would need to be updated with that change.
   if (!value && this.hasValue(uri, node.id, attr)) {
     this.removeValue(uri, node.id, attr);
   } else {
     this.setValue(uri, node.id, attr, value);
   }
 },
 setValue(docURI, id, attr, value) {
   this.log(
     "Saving " + attr + "=" + value + " for id=" + id + ", doc=" + docURI
   );
   if (!this._saveAllowed) {
     Services.console.logStringMessage(
       "XULStore: Changes after profile-before-change are ignored!"
     );
     return;
   }
   // bug 319846 -- don't save really long attributes or values.
   if (id.length > 512 || attr.length > 512) {
     throw Components.Exception(
       "id or attribute name too long",
       Cr.NS_ERROR_ILLEGAL_VALUE
     );
   }
   if (value.length > 4096) {
     Services.console.logStringMessage(
       "XULStore: Warning, truncating long attribute value"
     );
     value = value.substr(0, 4096);
   }
   let obj = this._data;
   if (!(docURI in obj)) {
     obj[docURI] = {};
   }
   obj = obj[docURI];
   if (!(id in obj)) {
     obj[id] = {};
   }
   obj = obj[id];
   // Don't set the value if it is already set to avoid saving the file.
   if (attr in obj && obj[attr] == value) {
     return;
   }
   obj[attr] = value; // IE, this._data[docURI][id][attr] = value;
   this.markAsChanged();
 },
 hasValue(docURI, id, attr) {
   this.log(
     "has store value for id=" + id + ", attr=" + attr + ", doc=" + docURI
   );
   let ids = this._data[docURI];
   if (ids) {
     let attrs = ids[id];
     if (attrs) {
       return attr in attrs;
     }
   }
   return false;
 },
 getValue(docURI, id, attr) {
   this.log(
     "get store value for id=" + id + ", attr=" + attr + ", doc=" + docURI
   );
   let ids = this._data[docURI];
   if (ids) {
     let attrs = ids[id];
     if (attrs) {
       return attrs[attr] || "";
     }
   }
   return "";
 },
 removeValue(docURI, id, attr) {
   this.log(
     "remove store value for id=" + id + ", attr=" + attr + ", doc=" + docURI
   );
   if (!this._saveAllowed) {
     Services.console.logStringMessage(
       "XULStore: Changes after profile-before-change are ignored!"
     );
     return;
   }
   let ids = this._data[docURI];
   if (ids) {
     let attrs = ids[id];
     if (attrs && attr in attrs) {
       delete attrs[attr];
       if (!Object.getOwnPropertyNames(attrs).length) {
         delete ids[id];
         if (!Object.getOwnPropertyNames(ids).length) {
           delete this._data[docURI];
         }
       }
       this.markAsChanged();
     }
   }
 },
 removeDocument(docURI) {
   this.log("remove store values for doc=" + docURI);
   if (!this._saveAllowed) {
     Services.console.logStringMessage(
       "XULStore: Changes after profile-before-change are ignored!"
     );
     return;
   }
   if (this._data[docURI]) {
     delete this._data[docURI];
     this.markAsChanged();
   }
 },
 getIDsEnumerator(docURI) {
   this.log("Getting ID enumerator for doc=" + docURI);
   if (!(docURI in this._data)) {
     return new nsStringEnumerator([]);
   }
   let result = [];
   let ids = this._data[docURI];
   if (ids) {
     for (let id in this._data[docURI]) {
       result.push(id);
     }
   }
   return new nsStringEnumerator(result);
 },
 getAttributeEnumerator(docURI, id) {
   this.log("Getting attribute enumerator for id=" + id + ", doc=" + docURI);
   if (!(docURI in this._data) || !(id in this._data[docURI])) {
     return new nsStringEnumerator([]);
   }
   let attrs = [];
   for (let attr in this._data[docURI][id]) {
     attrs.push(attr);
   }
   return new nsStringEnumerator(attrs);
 },

};

function nsStringEnumerator(items) {

 this._items = items;

}

nsStringEnumerator.prototype = {

 QueryInterface: ChromeUtils.generateQI(["nsIStringEnumerator"]),
 _nextIndex: 0,
 [Symbol.iterator]() {
   return this._items.values();
 },
 hasMore() {
   return this._nextIndex < this._items.length;
 },
 getNext() {
   if (!this.hasMore()) {
     throw Components.Exception("", Cr.NS_ERROR_NOT_AVAILABLE);
   }
   return this._items[this._nextIndex++];
 },

};

var EXPORTED_SYMBOLS = ["XULStore"];

Athraithe ag cor-el ar

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You can ignore the "can't find profile directory" error for the old XULStore.

See also:

  • 1547877 - add build-time configuration to enable old implementations of rkv consumers

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

Athraithe ag cor-el ar

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Of course you realize that link is Greek to me.

I can ignore the message, but that page does nothing to help me get to the fix.

What do I need to do?