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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox crashing very often - right before donwload bo appears

knwxojefivrgspzern
knwxojefivrgspzern
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Hello, After latest update, but even before that, even tried full reinstall, new profile, it randomly hangs, freezes, and I have to kill it in task manager, on Win7 64, FF is 64bit too. Why is that happening? Why is FF so buggy these days? I never had such problems in 2010-2012, back then, FF was not memory leaking, was able to run ONE WHOLE YEAR 24/7 surfing tens of thousand pages and hundreds of tabs at once.. Now.. crashing on a daily basis. Why is this happening? Where are those good old firefox coders today? Thankyou

Hello, After latest update, but even before that, even tried full reinstall, new profile, it randomly hangs, freezes, and I have to kill it in task manager, on Win7 64, FF is 64bit too. Why is that happening? Why is FF so buggy these days? I never had such problems in 2010-2012, back then, FF was not memory leaking, was able to run ONE WHOLE YEAR 24/7 surfing tens of thousand pages and hundreds of tabs at once.. Now.. crashing on a daily basis. Why is this happening? Where are those good old firefox coders today? Thankyou

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

mtqceyrktsskuldwsk
mtqceyrktsskuldwsk
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I can not see any crash report, since FF did not crash, it hangs forever.. Therefore no crash report at all.