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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Won't connect to Netflix

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  • Freagra is déanaí ó suechoochoo

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Good day. I've used Mozilla Firefox as my browser for as long as I can remember. I am now 70 years old and my best time of the evening is when I watch my Netflix series or a movie. Since 2 nights ago, however, Firefox is blocking access on both my laptops with the message "Did not Connect: Potential Security Risk" and it doesn't allow me to bypass this. It is very upsetting and I cannot understand why Netflix would suddenly have become a security risk. My son--in-law in the UK talked me through how to load another browser, which I did, and was then able to watch Netflix. The other browser didn't block it! So why does yours. I quite frankly would prefer to continue to keep Firefox as my default browser, but it seems silly to have to use a second browser just to watch Netflix? Your assistance in sorting out this problem would be very much appreciated. Thank you Sue Taylor (Ms)

Good day. I've used Mozilla Firefox as my browser for as long as I can remember. I am now 70 years old and my best time of the evening is when I watch my Netflix series or a movie. Since 2 nights ago, however, Firefox is blocking access on both my laptops with the message "Did not Connect: Potential Security Risk" and it doesn't allow me to bypass this. It is very upsetting and I cannot understand why Netflix would suddenly have become a security risk. My son--in-law in the UK talked me through how to load another browser, which I did, and was then able to watch Netflix. The other browser didn't block it! So why does yours. I quite frankly would prefer to continue to keep Firefox as my default browser, but it seems silly to have to use a second browser just to watch Netflix? Your assistance in sorting out this problem would be very much appreciated. Thank you Sue Taylor (Ms)

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Can someone "live" please help? The robot is no good to me......